Question 1

Are your products authentic?

Accepted Answer

Yes! We have wholesale contracts with some of the biggest names in the pop culture space and stock only authentic licensed merchandise

Question 2

How should I care for my anime figures?

Accepted Answer

To keep your anime figures in top condition, avoid direct sunlight, dust them regularly, and handle them with clean hands.

Question 3

How can I request a product that isn't available on your site?

Accepted Answer

You can request a product by visiting our Product Request page and filling out the form with your name, email, and the product details. We'll do our best to stock it for you!

Question 4

What are the shipping options available?

Accepted Answer

Shipping typically takes 5 working days.

Question 5

What payment methods do you accept?

Accepted Answer

We accept Bank Transfer for all transactions.

Question 6

Can you explain your return policy?

Accepted Answer

We offer a free return policy, subject to terms and conditions. Please make sure to record the unboxing process in case of defects. For more details, visit our Return Policy page.

Question 7

How can I request a return?

Accepted Answer

To request a return, please visit our Return Policy page for detailed instructions and ensure you have recorded the unboxing process in case of defects.

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